MyOxipack stands as a testament to how positive impact and profit can synergize. This client portal offers detailed maintenance instructions and troubleshooting for leak detection machinery to Oxipack customers. The founder of Dreamstarter meticulously crafted the portal’s structure, an intuitive troubleshooting decision tree, engaging e-learnings, and informative page templates, adding the content and enriching these with relevant photos and videos. The portal is designed in the Oxipack’s brand aesthetic, with the icons being specifically designed for MyOxipack by Oxipack’s illustrator. As the project manager, Dreamstarter’s founder effectively coordinated Oxipack’s internal team and the portal’s provider to launch MyOxipack successfully. MyOxipack has significantly increased customer service efficiency by reducing the need for engineers to travel globally for maintenance, cutting down CO2 emissions, and delivering substantial financial benefits to Oxipack. The successful setup and impact of MyOxipack were so profound that the founder graduated the bachelor of Marketing Management with this project.